Go to Look & Feel and click on Logo / Header. There will be instructions there.

 When you click on a Module in Manage Website Content you will see a link that says "DEACTIVATE [the module]", if you click this the module will be removed from your website.

You are most probably on either the R59 / R99 package; then you have a semi-own domain name.

If you would like to have your own domain name e.g. www.mielie.co.za then you need to upgrade to the R150-package. 

 Yes, you can apply for your own domain name. If you go to Admin & Reports you will see the option Domain & Email Management. Here you can upgrade your Kwikwap Product by getting your own domain name.

Yes you can, once you have upgraded your website you will be able to get 1 free email account with the domain name of your choice.

You can make this request under Admin & Reports -> Email and Domain Management.

On the left of this page there is a link "Email Help Documents", please start off by reading those as they are the instructions to setting up your email account on your specific email program.

If you have problems please contact your agent for assistance.

You need to contact your website designer* in order to upgrade your website from a basic one to a more enhanced website, more particularly w.r.t the domain. This is no problem, just send your website designer* an e-mail, and ask for the website to be upgraded, this will result in your webiste designer* e-mailing you a debit order agreement form and you must fill this out and send it back to your webiste designer*. He/she will then perform the upgrade for you.

*your website designer is your Agent. See the bottom of our actual website who your agent is.

Our templates are standard, however we have a range of templates to choose from that can be used and quickly changed from one layout to the other by just a click of a button. If you were to use your own templates, this would not make any changes easy or possible to do, as when you were to change your template from your created template, you would have to ensure all changes are carried across. Therefore our templates are made in such away to enhance the ease of changing templates as you wish, with virtually no extra work required at all. 

SMS's cost 0.25c per sms. Currently you can only send to south african numbers.

There is no cost in sending emails via the system.

Yes you definately can, contact your agent and ask them about becoming an agent yourself.

You will then be able to create websites and begin making a re-occuring income too. Your agents details can be found in the links on the left.

Google takes a few weeks to go through each website and evaluate each.

If you want your website to be easier found, try to repeat your keywords often in the website content as well. Repetition is very important for Google! But don't overdo it! Read the documents under How can I improve my Web presence.

if you are on the R99 package you must be sure to include your website address in your contact details.

You can apply for an email address under Admin & Reports -> Email and Domain Management.

This is only available to clients who have already upgraded their website.

You can access the responses to your Surveys/Forms by clicking "Manage Website Content" and then clicking "Surveys / Forms".

When you are viewing that screen there will be an option "Check Responses", click that and you will see the responses to your Form.

Under "Manage Website Content" there is a link called "Links". You can use this section to add links to your website. If the links link is not showing check the Rename Website Links option to make sure that the links has a label and is not blank.

If it is blank you will not see it.

You can type your website address directly into your Browsers Address Bar.

Your address will be one of the three options below:

www.kwikwap.co.za/[username]
www.kwikwap.com/[username]
www.kwikwap.co.uk/[username]

You can upload .ppt and .xls documents to your website by creating a jpeg file out of it, editing the jpeg, and then uploading the document to the website portal. The other way this can be done, is by uploading word documents or .pdf documents directly through the website portal, by following the links for uploading documents.

If you decide you want the moving "flash" logo please follow these important instructions.

The images you upload must be the same size (800 pixels X 200 pixels). Upload the images in the order that you want them to appear. i.e. the first image you upload is the first one that will be seen on your website.

If you load images that are bigger not the full image will be displayed.

Step 1:	Start by creating your "template background" - For Best results create the image to be 800 pixels wide by 200 pixels high!!
	Save the File as "Background"
	For Example: (Image NOT ideal size - Demonstration only!)
Step 2:	Using the background file that you created above and add "Items" to it. for example, text, another image etc.
	Then Click "File" -> "Save As" and save that as "Image 2"
	For Example:
Step 3:	Now using the "Image 2" you created above add more items to that image. Another Picture, Text etc
	Then Click "File" -> "Save As" and save that as "Image 3"
	For Example:
	You can repeat step 3 as many times as you like, just remember to click FILE -> SAVE AS otherwise you will overwrite the changes you are making
	Alternatively you can have completely different images that then fade into each other. A very nice example can be seen here www.kwikwap.co.za/icentre The Concept remains the same, it is multiple images that are the same size that fade into each other.

The same username and password used to retrieve your mail from the mailserver on which your domain is setup at Kwikwap, will apply for outgoing mail authentication. A typical error when not authenticating successfully with our mailserver is the '550 relay not permitted' error message from within your email client. It indicates that you are not authenticating to your SMTP server.

The easiest way to view the changes of your website is to open a new window and then go to your website.

On most browsers there is an option to open a new tab, this is definately the easiest way to check any changes you have made.

The keyboard shortcut for a new tab is normally CONTOL+T (press control & T at the same time)

Unfortunately you cannot upload videos directly to your Website. (You can upload small clips in .mov format but only up to 2mb in length.)

BUT you can "embed" videos from numerous sources.

The best way is to upload your Video to www.youtube.com and then using the new text editor, you can embed that video in most places on your website. an example of an embedded video is below:

The option to click for the video is "Insert/Edit Media Object" (it looks like a little "film") is another way of adding a video. Once you have clicked that option you can enter the URL of the youtube video you want on your website and it will then display there.

If you want videos from other sources unfortunately you can only place them on your Kwikwap Custom pages for now.

Unfortunately not yet. I am sure they will look into it at a stage but right now there are more pressing things that are needed.

One of the possible reasons is that you still have the "Flash Logo" active, if that is active and you update your normal logo the update wont take place because the Flash Logo has not been deactivated.

To deactivate the Flash Logo go to Look & Feel and Disable it there under Logo/Header.

If you dont come right with that I would recommend you contact your Agent and ask them to check for you.

It depends on which template you selected. Have you contacted the person who created the website for you? If you would like me to help you please email me at lanie@moonstone.computers.co.za. Regards Lanie

Feel free to also contact your agent to ask them for help. They will be able to assist you either over the phone or if possible by coming to see you.

This identifies the agent that created the website for you. It can not be deleted. Why would you want to delete it? Are you not happy with the Agent's service you received?

If you are not happy with the agents service submit a complaint under feedback so that Kwikwap can pull him right.

Unfortunately you cannot group Link Items but what you could do is change your template and use one where the links are placed on the left or right running down the screen. This way you will not have the problem of the links bar being too wide.

I am assuming that when you say you tried you used the "Allocate Products/Services to a Group" option under your Products and Services.

When you click that option you choose which group you want to manage, you then click the products that you want to place under that group.

If you continue to have a problem please contact your agent for help.

Once you've uploaded the property (is it an image?), then you need to go to adding text?  I'm pretty new at this myself ...  

Not yet, Kwikwap do create a sitemap automatically and send it to the search engines but there is not one for "Website Visitors" yet.

I am sure this is something they will look into.

As I understand it, you can only make changes/additions to the website from the management portal (otherwise may leave your website open to intervention from others?).  Again, pretty new at this myself but am learning through little bits of trial and error ... 

If you are convinced there is a problem send an email to your agent or to technical@kwikwap.co.za.

 You can change your template so that you are using one where the links are vertical.

You can do this under "Look & Feel"

Hi. I'm just a client like you but all you need to do is go to "Manage Website contents" and add "Additional Modules" then click on "Gallery".

Activate this module and then go back to managing your content where you will find Gallery added. Click on Gallery and play. Have fun. 

PS: It is wise to make sure all your photo's are of the same size. Otherwise your photo gallery pictures will overlap and it doesn't look good.  

hopefully you saved the photo on your desktop PC. The get it from there. 

There are two manuals in your website management portal that teaches you the finer points of getting your website higher on Google. One thing that is important is the age of your website, so the sooner your get a website the better. Regular updates to your website is also important.

Alternatively you can type in the phrase "increase hits on website" that will give you allot of links to pages where you can read about how Google searches and index pages and tips on how to increase your hits.

Google's robots (computers that scan the internet and index the info on the internet) come around every few days or weeks, it then assesses each website and tries to read all the info on the websites and then ranks that webpage according to its algorithm. The better websites rank higher. Even if you search for your unique and specific name, will you not find yourself immediately as Google's robot / spyders have not seen your website yet. Give it a week or two and then try again. If you have a complete flash website then Google might have trouble in reading your website and may even not find your website at all, even after months or years.

What is applicable to Google, as discussed above, is also applicable to the other search engines like Yahoo!, Live, Ask Jeeves, Dogpile etc

 The most important thing is that the file is a .gif

If you are having further problems then the best would be to contact your agent to ask them for help.

you cannot edit the CSS, sorry (you don't need to worry about it in any case)

Go to Manage Website Content and select About Us.

 Is the same problem present on your website? Because your background colour might be the same as your text colour?

If not, then send an email to technical@kwikwap.co.za stating the problem you are having. (Remember to send your Username/Companycode too)

 Here is the way to start your online shop on your website:

1. Activate the Online Ordering Module under Additional Modules in your Client Management Portal (there where a client work on his website). The online ordering is only available to client on the Level 3 package. Customers on the lower packages can activate and test it but will be upgraded to the higher package to use all the functionality.

 2. You will be asked for Registration Details such as Contact Person and Telephone Numbers etc

3. You also have to complete the Payment Details and Types

4. A Client can have three methods to transact with you:

            a) Accept credit card payments through a Payment Gateway (like an internet bank), and/or

            b) Direct deposit or transfer into your bank account (EFT), or

            c) Quotations

            a. Credit Card

            You have to open an account with the Payment Gateway (there is a link to click that says  "Click here to             get your Merchant Identifier" that you need to click) and then enter your Merchant Identifier into your                Online Ordering Module in Kwikwap. The monies does not flow through Kwikwap but rather through                  the Payment Gateway. To open the Payment Gateway is free but their transaction charges are R2,50                + 4,9% of the purchase price (these rates are the industry standard). Click here to get your Merchant                Identifier. (Once you have registered and logged in, your Merchant Identifier can be found under   My                  Account then Overview.)

            b. Direct deposit / transfer

            After the customer has placed the order, he/she receives an email with your banking details. You also               receive a copy of the email (which also includes the clients details). The client then deposits the money             with a system generated order number. Once you have received the payment, the goods can                             be shipped.

            c. Quotations

            Once the customer has come to the end of the order process he/she will be able to request a         quotation. A quotation will automatically be sent to the client  with their products they have previously selected.

5. You will now see a new link under Manage Website Content on the left where you can manage the activated module. If you would like to disable you can do so under Manage Website Content using the links on the left.

6. Under the new menu item (Online Ordering) that you now see under Manage Website Content, you will find the following sub-menus:

            -Manage Products Available for Order

            -Check received Orders

            -Update Thank you and Shipping / Order / Quotation Terms      

            -Update your Registration Details        

            -Manage your payment details and types

7. Each sub-menu item is self explanatory (and it has descriptive text in there)

8. It is important to note that the website and online shop can (currently) have two different Product Databases' (mainly due to the fact that you might not want such long descriptions in the Online Shop in order to keep it neat or because some Products / Services in your website might not be for sale). You can move Products between the two Databases. It is also important to note that the price of the item must be in Cents (with no commas added)

There is a button in the top left hand corner that says " Problems, click here". That button recreates and republishes your whole website and will fix any errors (like a lost internet connection) that might have happened the previous time you published your website.

please put this Question under Suggestions. But to answer you , "no" we are not going to add a second search bar (for now)

You log into your websites management portal. Click on manage website content. Click on Forms Survey. Click on check responses.

I don't have the answer to the question, but I do want to say I agree.  After registratio I took some time to develop our website, it took quite a while and I'm still not finished.  I realized how little was done by our agents and their name appears on the bottom of the main page.

Dear Sir,

Thank you for your lengthy (be it a bit emotional) answer

First of all there are further questions about this in both the archived question and answer section and in the Help section under Suggestions. Thus it appears that more than one client is "questioning" this practice. Maybe it is as simple as that that the paying client should decide WHAT he / she wants on her site  or not as he / or she is paying a monthly fee. And surely the client knows very well who set up his/her site. 

Further more KWIKWAP is a effective and evolving enough system to sell it self.

You do not need to activate SMS. You simply put the number of drops required into a half glass of water and drink!

Thanks to whoever posted the funny :) the sms system is available to all clients who have a real site i.e. not Demo.

The best way to check this is to contact your consultant to find out. A rule is, if your a paying client your site should be real, if it is not then contact your consultant.

Go into "Admin & reports" and remove the company name from the "company name" Field.

The footer space consists of four blocks in which you can add adverts, text, embedded media (like videos, affiliate programs or GIF images)

Kwikwap is rewriting the Website Hit Counter because it was causing problems with the new server. It was a great tool and will be added back shortly. At the bottom of your website is still the total hits unless you are using a Set Template. 

I would Sugest trying to copy it to MS word first and try make the changes you need there.

That information can be viewed on Google's Website.

Kwikwap has no control over that.

Yes you can change the announcement title. The announcement title is the name of the announcement or heading.

The problem is that there are paragraphs with spaces between them. Take the spaces away, paste and once the content is where it needs to go, put spaces between paragraphs again. 

Unfortunately you do no tell us what your site's address is. Google Images takes longer than text. I don't know exactly how long but I do know that websites with a lot of data also get better results with their images. Yes Google reads your text below the images. Your whole website get's read by Google.

See the How can I Improve my web presence under the help function.

If you are really desperate to get quicker results you can also pay Google for Clicks you get. The trick is to have a proper website that will turn clicks into buying customers. Then a paid Google campaign will pay for itself.

My advice is to continue adding data in the form of text and to make your website as complete as possible and to be a little patient. Google will pick you up. At least with a Kwikwap Website you can log in on a daily basis and add data and it does not cost you a cent. 

It does still appear

 Thats a tough question, there are many many of them and i am sure some of them work.

Only agents can delete demo sites. See the bottom of your website and contact your agent. He will have to log into his management portal and make your site inactive 

A inactive site can only be deleted by the agens License.

Agent to contact his Licensee to delete the website

I am sure they are looking into it.

If you have technical problems with your site I would recommend you email technical@kwikwap.co.za and ask them to check it.

I had a look and the website displays properly?

When you are viewing your list there are 2 buttons. "D" and "E" - D is to Delete the client and E is to edit the,\m.

So, go to View your Mailing list -> Find the client you want to remove and then click the D button.

Log into your website

Click on Admin and Reports

Click on Business Information

Scroll down and select either Afrikaans or English. More languages to follow! 

Under Manage Website Content - at the bottom you will find Rename Website Links 

To add links go to manage website content. Then click on links. Type in the web address and the description for the link.

You cant, the links are a guideline to what is important.

But i am sure they will look into it at some stage

Jy koop vir jou n ander laptop. 

First you must activate Photo Galleries on your website. Click on addittional modules. Activate the Photo Gallery there. Then you will find the photo module under manage website content. Click on Photo Gallery. Add an alum name since you will not be able to add photos unles you creat an album first. You can also upload web picture albums that allows itself to be embedded. Like Picassa3.5 

 You cant add additional addresses to the Google map. What you can do is add additional contacts when on the contact us page and then select the tick box which allows you to display the contacts directly on the contact us page.

Twenty four hour cancellation policy or you will be charged full price.

 The reason is probably that you entered the key incorrectly. One can easily copy the API key but beware that you don't copy extra spaces before or after the key.

The problem was resolved when I chose another template - I changed from template 4 to 7 and the very first time it displayed the map correctly.  The reason I changed form templete 4 is that my flash logo was also not displaying correctly.  The right hand part was cut off and changing to template 7 resolved that problem also.  It appears as if template 4 may be a bit problematic?

Under website content

Products and services

Advance Options

Bulk Upload Products and services

Below will be a link which says delete all products

Click the link

A Screen will appear asking you to type in DELETE 

Click on Additional Modules and then on Newsletters - on the right hand side you will see a button which says: Activate Newsletter. Once you have clicked on that, the Newsletter Link will be under Manage Website Content.

Click on Look & Feel - there you can upload your logo and change the current template.

 CSV is a file type that is assocaited with Microsoft Excel. When you download the file it will open in excel and show you all the responses.

Comma-separated values

From Wikipedia, the free encyclopedia

A comma-separated values (CSV) file is used for the digital storage of data structured in a table of lists form, where each associated item (member) in a group is in association with others also separated by the commas of its set. Each line in the CSV file corresponds to a row in the table. Within a line, fields are separated by commas, each field belonging to one table column. Since it is a common and simple file format, CSV files are often used for moving tabular data between two different computer programs, for example between a database program and a spreadsheet program.

Technical background

A file format is a particular way to encode information for storage in a computer file. Particularly, files encoded using the CSV format are used to store tabular data. The format dates back to the early days of business computing and is widely used to pass data between computers with different internal word sizes, data formatting needs, and so forth. For this reason, CSV files are common on all computer platforms.

CSV is one implementation of a delimited text file, which uses a comma to separate values (where many implementations of CSV import/export tools allow an alternate separator to be used). However CSV differs from other delimiter separated file formats in using a " (double quote) character around fields that contain reserved characters (such as commas or newlines). Most other delimiter formats either use an escape character such as a backslash, or have no support for reserved characters. The benefit of CSV is that they allow for the transfer of data across different applications.^{[citation needed]}

In computer science terms, this type of format is called a "flat file" because only one table can be stored in a CSV file. Most systems use a series of tables to store their information, which must be "flattened" into a single table, often with information repeated over several rows, to create a text file.

[edit] History

Comma-separated value lists are very old technology and predate personal computers by more than a decade; the IBM Fortran (level G) compiler under OS/360 supported these in 1967, and they were not a new idea even then. Comma-separated value lists were often easier to type into punched cards than fixed-column-aligned data, and were less prone to producing incorrect results if a value was punched one-column-off from its intended location.

The comma separated list (CSL) is a data format originally known as comma-separated values (CSV) in the oldest days of simple computers. In the personal computer industry (then more commonly known as a "Home Computer"), the early most common use was by small businesses for generating solicitations using boilerplate form letters, via mailing lists.

Some early software applications, such as word processors, allowed a stream of "variable data" to be merged between two files: a form letter, and a CSL of names, addresses, and other data fields, and still do, simply because tasks requiring human input (construction of lists) is natural and easy using comma separation delimiting. CSL/CSVs were also used to exchange data between desktop computers of different architectures, and for simple database uses.

[edit] Specification

[edit] Background

Comma separated lists date from before the earliest personal computers, but were widely used in the earliest pre-IBM PC era personal computers for tape storage backup and interchange of database information from machines of two different architectures. In that day, affordable hard drives did not exist, and many small businesses tried to achieve the benefits of computing using floppy disk based software. ^[1]

No general standard specification for CSV exists. Variations between CSV implementations in different programs are quite common and can lead to interoperation difficulties. For Internet communication of CSV files, an Informational IETF document (RFC 4180 from October 2005) describes the format for the "text/csv" MIME type registered with the IANA. Another relevant specification is provided by Fielded Text which also covers the CSV format.

Many informal documents exist that describe the CSV format. How To: The Comma Separated Value (CSV) File Format provides an overview of the CSV format in the most widely used applications and explains how it can best be used and supported.

[edit] Basic Rules

The basic rules from a lot of these specifications are as follows:

CSV is a delimited data format that has fields/columns separated by the comma character and records/rows separated by newlines. Fields that contain a special character (comma, newline, or double quote), must be enclosed in double quotes. However, if a line contains a single entry which is the empty string, it may be enclosed in double quotes. If a field's value contains a double quote character it is escaped by placing another double quote character next to it. The CSV file format does not require a specific character encoding, byte order, or line terminator format.

• Each record is one line terminated by a line feed (ASCII/LF=0x0A) or a carriage return and line feed pair (ASCII/CRLF=0x0D 0x0A), however, line-breaks can be embedded.
• Fields are separated by commas (although in locales where the comma is used as a decimal point, the semicolon is used instead as a delimiter, inducing some drawbacks when CSV files are exchanged e.g. between France and USA)

1997,Ford,E350

• In some CSV implementations, leading and trailing spaces or tabs, adjacent to commas, are trimmed. This practice is contentious and in fact is specifically prohibited by RFC 4180, which states, "Spaces are considered part of a field and should not be ignored."

1997,   Ford   , E350
same as
1997,Ford,E350

• Fields with embedded commas must be enclosed within double-quote characters.

1997,Ford,E350,"Super, luxurious truck"

• Fields with embedded double-quote characters must be enclosed within double-quote characters, and each of the embedded double-quote characters must be represented by a pair of double-quote characters.

1997,Ford,E350,"Super ""luxurious"" truck"

• Fields with embedded line breaks must be enclosed within double-quote characters.

1997,Ford,E350,"Go get one now
they are going fast"

• Fields with leading or trailing spaces must be enclosed within double-quote characters. (See comment about leading and trailing spaces above.)

1997,Ford,E350,"  Super luxurious truck    "

• Fields may always be enclosed within double-quote characters, whether necessary or not.

"1997","Ford","E350"

• The first record in a csv file may contain column names in each of the fields.

Year,Make,Model
1997,Ford,E350
2000,Mercury,Cougar

[edit] Example

The above table of data may be represented in CSV format as follows:

1997,Ford,E350,"ac, abs, moon",3000.00
1999,Chevy,"Venture ""Extended Edition""","",4900.00
1996,Jeep,Grand Cherokee,"MUST SELL!
air, moon roof, loaded",4799.00

This CSV example illustrates that:

• fields that contain commas, double-quotes, or line-breaks must be quoted.
• a quote within a field must be escaped with an additional quote immediately preceding the literal quote.
• space before and after delimiter commas may not be trimmed. This is required by RFC 4180.
• a line break within an element must be preserved.

[edit] Line break handling within CSV files

It is noteworthy to say that many applications will not handle a line break within a cell as in the example above. Such applications may interpret the line break as a delimiter and call for a new cell to begin. In this case, the layout of the CSV file will be disrupted or broken.^[2]

[edit] Application support

The CSV file format is very simple and supported by almost all spreadsheets and database management systems. Many programming languages have libraries available that support CSV files. Even modern software applications support CSV imports and/or exports because the format is so widely recognized. In fact, many applications allow .csv-named files to use any delimiter character.

 This is happening because the images are not the same size.

The gallery "preloads" the image behind the one currently showing, and because they are different sizes the one behind shows.

The "easy" fix for this is to make the images the same size. 

Your logo or web banner will only show in the spaces provided.

You are probably using a set template. The option to add your own unique logo to set templates should be added in due course. 

When you view all the albums there are arrows which you can click to move the album up and down.

 How did  you post this here then?

The best would be to ask your agent for your password. He can pull it from his Portal.

 IT depends where you want to create the Groups. If you read the text on the screen then you will see where to di it. Everything is well documented it just needs to be read.

After editing you will see left top corner on home page PUBLISH TO THE WEB. Click on that and it will we published

I dont really know what you mean. If you mean where do you set your domain name then it is under Admin & Reports -> Domain and Email Management

Yes you can, you can either get a second domain name that points to your old domain (R25+VAT per month extra) or you can just plainly get a new domain and we will transfer the contents (for free of course).

In order to request the new domain go to Admin & Reports (in your Content Management System / back-end) and then to Domain Management and request it there. For any other domain queries email admin at kwikwap dotcoza

 You can check under Help in the top left hand corner for email documents which will explain how to setup your email.

Currently you cannot load your own logo. Soon we will be able to though. What you can do for the time being is place it on the home page of your website along with a "company profile"

You can use any HTML Colours. Just copy the code. The numerical values.

See link: http://html-color-codes.com/

Have fun! Really!

There has also new colours been added today. Any colour is now available.

yes you can do that, the website links are automatically translated for you, however the content on the website stays as is

you can upload mp3 to your document and brochures page maximum 2 megs 

 in the "text editing box" where one type the text of a webpage, there is an icon with a picture of the earth and a chain (ie the hyperlink button). Click on that icon ... a box will appear into which you enter the text (of the hyperlink out, ie the text you want hyperlinked), then there is also a destination box where you enter the "destination" of the link (ie where one must be taken to when one clicks on the "text"). The "destination" must be a URL / web address. 

you can add background images to  your website, however it shows on you whole website and not just on the left

 It depends what the response is to.

If a Survey it will be under Survey/Form. Otherwise it is most likely under the notifications section when you login. If you have unread notifications the link will be highlighted in orange.

just look below the calendar box (when you have clicked on the event in your back-end system), there is a link saying "Delete event"

This should be suggested in the Feedback section for Kwikwap Developers to consider.

Are you sure you are using a customiseable template?

You can also phone your agent to train you better.

You can use the text editor to upload photos where you want. You do not have to only use the "Upload Home Page Image buttons.

The allowed size is 1 MB but inside the text editor it is 140 kb. Large enough. The home page images buttons were put in place before we got the new text editor.

The Home Page Images button limits you to where the photo displays. It is fixed / pred defined.

Better use the Images Icon inside your text editor.

Like here:

This will be hopefully possible in the near future

In the text editing box (where one enters text for your website) there is a button / icon that looks like a film strip. Clcik on that and then a box will come up where you either enter the "embed code" of the youtube video (or the URL). You can also watch an instruction video here (no pun intended!): http://www.kwikwaptraining.co.za/w-how-to-upload-youtube-videos-to-your-website-display.php

There are two ways how to embed a Youtube Video.

Please see:

http://www.kwikwaptraining.co.za/w-how-to-upload-youtube-videos-to-your-website-display.php

http://www.kwikwaptraining.co.za/w-how-to-upload-youtube-videos-to-your-website-display.php

Currently the rotation speed can not be changed. You need to make a suggestion in the feedback section of the website or vote if the suggestion has already been made. Instead of using the Photo Gallery you can use Picassa Web Albums which you can embed onto your Kwikwap Website. In Picassa Web Albums you can set the speed. You can also add captions.

To insert a screen tip on a picture you right click on the image, click options and insert the screen tip. Great for improving SEO.

Q- I've loaded Picasa onto my PC, now how do I load it onto Kwikwap?

Please supply more info on the newer PC screens. Please inform technical@kwikwap.co.za about this problem so that it can be fixed. Please note on the browser being used by the newer PC. Safari, Google, Internet Explorer.

Its important to let technical@kwikwap.co.za know about problems such as this so that they can be aware and fix problems. Usually when new things are done to the system there can be on ortwo bugs which can be sorted once technical@kwikwap.co.za becomes aware of it.

Monday to Friday - 8-5 the response time is super.

Press Prt Screen and Control V to take a screen shot so they can see what you see.

Go to "Look&Feel", select your existing template, to go to the next page. The first data box asks you what font you want for the web site, and the next data box will ask you for the font size. Select what you want, and click on the "Done" button. Then click on "Publish"

You can also set fonts for particular pages or portions of text where you edit the page. Select "Manage Website Content", then select the page you want to edit. In the editing window, select the text you want to change, and select "Font" at the top of the editing window. You can aslo change the size, colour, Bold, Italic, Underline, Highlight, Justification, Bullets and Indent here.

Create a Survey or Form and make the Title "Custom Feedback".

If you are battling uploading a picture in the text editor it is probably too big. 

You first need to acivate the newsletter module under additional modules.

You then would click on manage website content /

newsletter/ blog and then browse for your newsletter on your pc 

I think the current limit is 999, if you reach that contact Kwikwap and i think they will increase it.

I think it is currently 999, if you need more contact Kwikwap, i am sure they can make a plan

 To view you r email you need to have a desktop email program (like Outlook or Outlook Express) on y our PC> Outlook Express comes standard with Windows. The go to the Help section of you management portal (that is where you work on your website) and look out for Email Help Documents, there you will find manuals which explains how to set up your email on your PC.

Alot of the headigns you can change, if you check under manage website content there is a option Website Labels, you can change the stuff here.

you can use the product groups and add the items to the groups.

If you website is set to Demo then you cannot load your own adverts.

Upgrade to a Rela site by contacting your agent, if you are a paying client contact your agent and ask his to update the records.

They should, contact your agent or send an email to Technical@kwikwap.co.za with the problem and dont forget to enter as much info as possible including your website address.

Upload under Document and Brochures must not be bigger then 2mb. Also you can import a mp3 to windows movie maker then upload to youtube then embed the code in to the page you want to display the mp3 see musiv by Verity click here 

You first have to click on the icon that looks like a film strip. When you hover over the icon it says "Edit/Insert Media Object"

.You then have to ensure the media box is selected. On the left of the dialoqe box that appears. Youb then have to upload the media file by browsing for it on your computer.

You could use a 4 column table.  Place a picture in the first and third column, text in the second and last columns. 

This is a PowerPoint Presentation 

.

Deleting Spam Entries on your forum

Sometimes you will find spam entries on your website. Only you or your consultant can delete these entries. To delete a spam entry you need to log into your Management Portal and view your website simultaneously. You will then on your website see a (D). Just click on the D to remove the Spam entry.

Tip: Limit your forum to the Members Section of your website.

See picture below right:

There are numerous places on the internet where you can find popular songs which you can embed for free on your website. Go to www.ez-tracks.com and find your song, then you need to fiddle around there until you get the embed code (dont download the song, look for the Embed Code).

Once you have the embed code (it is html code) you need to add it to your website as follows:

Anywhere where you find the Content / Text Editing box (ie where you add text etc to your webpages, i.e. the box with the icon pics at the top like MS Word) you can add the music, e.g. at your About Us. While in the text editor do the following:

Click on the "add media" icon (ie the film strip icon) and then choose Web Location (top left of screen). Then at File Type you need to choose "Other Media", then right at the bottom of the screen you will see a box called Alternate Content. Paste the embed code in there. Don't do anything else in this box.

Then you can say Update / Edit etc at the bottom of the page, then you need to click on Publish All changes

On some of the set templates you can. If you choose the change logo option and it displays a page where you can load a new logo, then yes you can. If not, then no you cant.

Dont worry I know what you mean.This kwikwap is up to shit!!!!!

At this stage you cannot rearrange the order of your pages.

The programmers are looking into that for the future.

Have your management portal website open as well as to open a new web tab with your REAL/LIVE website and click through to the additional page in question.

In your web management portal website, highlight the word or phrase in your home page copy you would like to link, then right click on the highlighted text and select 'insert/edit hyperlink'. 

In your REAL/LIVE site, click through to the respective additional page you want linked.

Highlight and copy the HTTP string (found at the top of your screen http/www.kwikwap........ ) - right click - copy.

Go to your web management portal website and paste into the respective box provided headed 'insert/edit hyperlink'.

You will see in this 'insert/edit hyperlink' box you can include a screen tip, such as Click here to view 'product' (whatever you want the tip to say), and at the bottom of the box you can indicate if you want the linked page to open in a new window etc.

Don't forget to 'publish changes'.

Regards,  Fay

yes you can 

If you have created a Survey Form, go to Forms / Survey Management and click on Responses.

Activate the Specials & Promotions module under Additional Modules.

Then select the different Specials you want to advertise.

You can either have specials on all your Products/Services or a specific one (or more).

This was meant to be a suggestions not a question.

When one logs out without updating, then conveniently and update screen appears when you log in again. However this screen does not have a link back to anything. Unless I missed it, it also does not show when the update is done. 

If you know where it is simply go to the page it is on in the website and delete it  

You can add it under Advertising - to be displayed on every page or under Links.

Just add the Facebook logo, your Facebook link and something saying: click here to join my Facebook Fun Page!

you can either add a photo to About Us (which is the default info shown on the Homepage) by uploading it to About Us or by inserting it into the Text Editing Box (Content Editor) - see Insert/Edit Image.

Otherwise you can have an Animated Banner on your homepage. See the Homepage section for that

yes you are able to. contact me for info www.apexmetalandelectrical.co.za

 Yes RSS Feeds can be added to any level website. The RSS Feeds are added on the custom pages. 

Please note that the RSS Feeds are subject to third parties technical efficiencies and will not always work and if working will not always stay working.

 Log into your email account here using your email address and password supplied by Kwikwap.

You can then delete the email.

That simply takes one to the facebook page.  It does not render the "facebook like" functionalities. 

Yes you can ask for a design from one of kwikwap's designers go to value added and click on logo design then read the instructions and fill in the form.

Sorry, their is currently no virtial tour availabile